Canova Moving and Storage Co.

The World Moves… So Do We!

Satisfaction Survey

Satisfaction Survey

Please fill out the following information and press the SUBMIT button.
Contact Information:
Name:*
E-mail:*
Home Phone:*
Work Phone:
Fax:
* Indicate Required Fields
Date of Move:

Moved From:

    

Moved To:

Address:

Address:

City :

City :

State:

State:

Zip:

Zip:


Driver Name:
Helper Names:
GBL# (If applicable):


Time of Arrival:


Time of Departure:

   
Packing Performance Yes or No
Did the Crew Arrive on Time?
Did they handle your personal items with care?
Was the packing crew clean and curteous?
Was each carton marked with general contents?
Did the crew remove unused material from your residence?
On a scale of 1-5 please rate the service that our packers provided you with:
   
Moves within the State of California Yes or No
Was a pre-move survey completed by us prior to your move?
Did our van arrive in a timely manner?
Were the men clean and presentable?
Did the men introduce themselves?
Did the men handle your household goods with care during the loading process?
Were you asked about a direct delivery address or if your shipment was going to storage?
On a scale of 1-5 please rate the overall service that you recieved from the men moving your household goods
Shipments Delivered from SIT storage Yes or No
Did the van arrive on time?
Did the men introduce themselves?
Were the men neat and clean?
Did the men handle your household goods with care?
Did the men place your furniture where you requested?
Did the crew offer to unpack your cartons?
Did the crew offer to remove the debris?
On a scale of 1-5 please rate our service for the delivery of your goods:
Please feel free to leave any suggestions or comments that you feel might be able to help us to provide better service in the future.